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Digital Government is Our Single Focus

Our passion drives future digital government innovation

About CT Interactive

In January 2014, DAS/BEST announced a new partnership with NIC Inc., the dominant provider of official eGovernment services, to provide self-funded solutions and manage the state’s official web portal; http://www.ct.gov. The initial three-year contract agreement was recently extended to 2020.

The State of Connecticut awarded this contract to Connecticut Interactive (CI) for the development of eGovernment services. The contract enables CI’s local staff to work with agencies, leveraging the latest technology, tools, and techniques to develop innovative online services for state agencies. These resources supplement agency staff to build upon the core expertise of each team. This contract was competitively bid through the State’s procurement process, giving agencies statewide the ability to engage CI without a completing a separate RFP process.



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Why CT Interactive?

CI’s goal and primary focus is to positively transform the relationship and interactions between citizens and government by using web based applications to improve methods for users to obtain information and more efficiently deliver services while reducing costs. One of the primary benefits of the partnership is that new online services and solutions will be developed under a self-funded approach. This business model enables the creation, maintenance and ongoing enhancements of an innovative, enterprise eGovernment program.

Our Value

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COMMITMENT TO QUALITY

  • Great solutions
  • Customized
  • Delivered rapidly
  • Proven
  • Secure
  • Nimble and creative industry leaders
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INNOVATION IS IN OUR DNA

We pair private sector creativity with a deep understanding of how government work

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INSIGHT

Nobody is closer to government, citizens, and business, we customize our solutions to meet the unique needs of our users

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SPECIALISTS, NOT GENERALISTS

Digital government is our only business

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TRACK RECORD OF DELIVERING LONG-TERM RESULTS

We do the job right the first time and allow services to thrive over time

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How Self-Funded Works

Connecticut Interactive (CI) creates a sustainable funding stream allowing digital government to thrive. CI develops and supports digital government services without using taxpayer funds, through a master contract with the State of Connecticut. Connecticut saves money with CI’s online applications that pay for themselves through a proven funding model.

THE SELF-FUNDED APPROACH

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ENTERPRISE-WIDE APPROACH

  • Supports all agencies with digital government needs, not just those with resources
  • Most services with transaction revenues are not self-supporting
  • Pooled portal fees allow all agencies to build digital government services that benefit constituents
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TRANSACTIONAL REVENUE

  • Fees applied primarily to business-facing services
  • Those who use the services pay -- government pays nothing
  • Industries using services: banking, legal, transportation, insurance, and licensed professions
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SUSTAINABLE FUNDING

  • Long-term funding source
  • Sidesteps recurring government funding challenges and allows digital government to thrive
  • No appropriations, tax hikes, or agency allocations needed
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NO-COST SERVICES

  • Majority of services provided at no cost to constituents
  • Covers all costs for digital government buildout & ongoing operation
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REINVESTMENT

Sustainable funding source is reinvested in:

  • Building new services
  • Expanding mobile solutions
  • Strengthening security
  • Adding staff to support evolving digital government priorities
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The Benefits of Self-Funded

Portal fees create a sustainable funding stream to support long-term digital government growth. Our flexible funding model works for government, business, and people.

The ongoing funding source is reinvested in building new services. Since we are only paid when digital government services are used, we have an incentive to deploy user friendly in demand services for citizens and businesses.

The Self-Funded Model

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MARKETING-DRIVEN

Driving awareness and usage powers the entire model

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INNOVATIVE

Leverage private sector creativity and know-how

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COST-EFFECTIVE

Very expensive solution set provided at no cost to government

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FAST RESULTS

Most projects completed within 3-6 months

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USAGE-BASED

Toll road analogy: Only those who use and benefit from fee-based services pay for the convenience

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CONTROLS IN PLACE

Governance and oversight to ensure state receives maximum value