Delivering Digital Government Efficiencies

Providing innovative services and solutions that help serve constituents in an efficient and cost-effective manner

Web & Mobile Application Development

We develop unique ways to interact with government online.

We have a history of creating innovative eGovernment services to help make government more accessible to everyone through technology. We build and manage eGovernment solutions that help our agency partners realize cost savings and greater operational efficiencies. Our customized online and mobile government solutions also simplify complex processes and allow the citizens and business to interact quickly and easily with state and local government.

Application Maintenance & Enhancements

An important component of providing eGovernment services is to provide support and enhancements throughout the life of the service. Many of these actions involve upgrading, preserving, and supporting the environment so that the application continues to provide the best experience for users. As security needs evolve, it is also important to safeguard eGovernment services and the environment where they are hosted. For more information on the services we have created for Connecticut, visit the Our Work page.

CT.gov | The Offical State Website

Sitecore was the system selected and implemented for state agencies to manage their website content and create websites. The Web Content Management System provides a modern looking and user friendly interface, allowing agency users to easily create and edit content in a variety of browsers including Internet Explorer and Edge, Google Chrome, Mozilla Firefox, and Mac computers using Safari.

Using Sitecore’s concept of template based authoring, agency users now have a standard way to create various types of content, thereby creating a more consistent look and feel on CT.gov.

Agencies Using Sitecore

Secure Payment Processing

Built for Government

Connecticut Interactive's secure and robust payment engine allows state and local governments to offer secure and convenient payment processing services to their constituents. The enterprise payment engine manages all transactions that flow between government agencies and their constituents regardless of the payment type or the supported payment channel. Our payment solutions not only meet accounting and audit standards, they also exceed the standards set by the Payment Card Industry Data Security Standards (PCI-DSS) and are hosted in our Level 1 Data Centers to ensure they are readily available to our partners on a near 24x7x365 basis.

Securely Processing $20 Billion Annually on Behalf of Government

Payment processing capabilities is further extended by other core payment processing solutions including Common Checkout Processing (CCP), Over-the-Counter (OTC), Point-of-Sale (POS) and the On the Go Mobile Payments (OTG), creating a full suite of payment processing options for Connecticut agencies and localities. Whether collecting payments online, in the office or on the go, we provide savings and security for eGovernment transactions.

Features & Benefits

Various Payment Types & Channels

All major credit cards, debit cards and ACH accepted through Web, over-the-counter, interactive voice response, mobile and subscription

Secure & Robust

Payment Card Industry Data Security Standards (PCI-DSS) Level 1 Compliant, SSAE Type II Certified and fully compliant with federal, state, local and industry standards

No Cost Payment Processing Options

Approved flow of funds and full integration with the Connecticut Office of the Treasury

Convenient & Reliable

Available 24x7x365 and hosted in Tier IV Data Center

Easy Integration

Service Oriented / SaaS Architecture

Real-Time Financial Reporting

Captures and tracks full lifecycle of all transactions with automated disbursements

Enterprise Products + Services

MyEvents2Go™

The system allows event administrators to create new events on the fly that are instantly available within the global MyEvents2Go™ mobile app. The event administrator can then continue to stay connected with the attendees throughout the event with live updates and mobile messaging. The mobile application provides the ability to track agenda, view sponsors, speakers, messages, related info, and about information. The mobile applications also allow users to customize their schedule and connect via social media.

Features

Supports Android® Phones, iPhone® and iPad®, and Windows 8 Phone®
Download and save multiple events
Instant updates
Offline storage of downloaded events
Customize menu with ability to hide and rename menu items
Event tracks
Agenda & custom agenda
Save agenda items to calendar
Speakers bios
View speaker sessions
Check-in to sessions
Push messaging
Related information with ability to attach images
HTML content for all screens
Embedded application browser
Password access to events

Application Engine

The Application Engine is a platform that supports multiple types of application development, and is a suite of inter-operable web services that allow for the building of responsive web applications on-demand. This is a proprietary platform, including development and runtime tools, operating systems, and underlying infrastructure (CPUs, Disk Drives, Networks, Datacenters), which is used to deliver Software-as-a-Service solutions.

Web Services The underlying Forms web service dynamically creates wizard-style applications by reading configuration files from the server (defined in XML). Data collected by the Form application can be exchanged with other web services using a plugin architecture.

Form Builder is a web application that allows non-technical staff to rapidly create and modify applications using Form services.

Form Application is what results from a unique configuration of the Forms web service (XML). Web users can navigate to a URL and they will be presented with Pages, Sections, Text, and Questions (fields), along with navigation buttons which advance to the next/previous page.

Response Viewer is a secondary web application made available for the purpose, of viewing and querying submissions collected by the Form Application.

Benefits

Payment Disbursement

Approved flow of funds with the Connecticut Office of the Treasury

Payment Card Industry (PCI) Level 1 Compliant

Certified by PCI Data Security Standards (DSS)

Customer Support

Locally based in Downtown Hartford, CT

Reporting System

Uses same in-depth reporting system as other ct.gov services

Marketing + Customer Support

eGovernment is our only focus

A well-crafted outreach and marketing program is an essential component of any self-funded eGovernment solution, and a core competency for Connecticut Interactive. CI's marketing efforts for Connecticut's eGovernment program focuses on increasing adoption of the State's eGovernment service offerings.

As new and enhanced services are introduced, CI’s marketing team launches customized outreach plans to engage agency employees and key user groups, as well as engage local, statewide, and national media. CI can utilize low or no cost marketing strategies and tactics to market eGovernment services to citizens and businesses for state agencies, while creating custom presentations for events and promoting eGovernment services.